Terms and Conditions

General Information

Last updated: 20 de julio de 2025

Welcome to our Debor.ai platform. By accessing and using our services, you agree to comply with these terms and conditions.

Important: These terms constitute a binding legal agreement. If you do not agree with any part of these terms, you must not use our services.

Definitions
"Service": Refers to the digital evidence analysis platform, including all video processing, transcription, AI analysis, and case management features.
"User": Any individual or legal entity who accesses and uses our services.
"Content": Includes videos, documents, transcriptions, notes, and any material uploaded or generated on the platform.
"Sensitive Data": Information that requires special protection, including legal evidence, personal data, and confidential case information.
Acceptable Use of the Service

✅ Allowed Uses:

  • Analysis of digital evidence for legitimate legal cases
  • Processing of videos and documents for investigative purposes
  • Collaboration in authorized legal teams
  • Generation of reports and transcriptions for judicial proceedings

❌ Prohibited Uses:

  • Processing illegal content or content that violates third-party rights
  • Use for unauthorized surveillance activities
  • Sharing access credentials with unauthorized persons
  • Attempting to access data of other users or cases
  • Use of the service for purposes other than legal analysis

User Responsibility

You are responsible for ensuring that you have the necessary legal rights to process all content you upload to the platform.

Privacy and Data Security

Data Protection

We implement enterprise-level security measures to protect your data, including end-to-end encryption, multi-factor authentication, and regular security audits.

Data Retention

Data is retained according to applicable legal requirements and case needs. You may request data deletion when it is no longer necessary.

Regulatory Compliance

Our service complies with GDPR, LOPD, and other data protection regulations applicable in the jurisdictions where we operate.

Intellectual Property

User Rights

You retain all rights to the content you upload to the platform. You grant us a limited license to process and analyze such content solely to provide our services.

Platform Rights

The technology, algorithms, interfaces, and other elements of the platform are our exclusive property and are protected by copyright and other intellectual property laws.

Limitations of Liability

Service Availability

While we strive to keep the service available 24/7, we do not guarantee uninterrupted availability. Interruptions may occur due to maintenance, updates, or circumstances beyond our control.

Result Accuracy

AI analysis and transcription results are support tools. We recommend verifying and validating all results before using them in legal proceedings.

Limitation of Damages

Our liability is limited to the value of the contracted services. We will not be liable for indirect, consequential, or punitive damages.

Service Termination

Termination by the User

You may cancel your account at any time. Data will be retained according to our retention policies and legal requirements.

Termination by Us

We may suspend or terminate access in case of violation of these terms, misuse of the service, or for legal or security reasons.

Applicable Law and Jurisdiction

These terms are governed by the laws of Mexico. Any dispute will be resolved in the competent courts of Mexico. For international users, local laws will apply when required by applicable legislation.

By continuing to use our services, you confirm that you have read, understood, and accept these terms and conditions.